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Right of Rescission

Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us (Näpfle, Bahnhofstr. 15, 63762 Großostheim, Germany, Tel .: +49-6026-9999399, email: kontakt (ät) naepfle.de) by means of a clear declaration (e.g. one with the Letter sent by post or e-mail) about your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory. You can also electronically fill in and submit the model withdrawal form or another clear statement on our website www.naepfle.de. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.

Consequences of Cancellation

In the event of an effective cancellation, the services received on both sides must be returned and any benefits drawn (e.g. interest) surrendered. If you are unable to return or return the received performance and uses (e.g. benefit from use) or only partially or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item if the deterioration can be attributed to handling the item that goes beyond checking the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a shop.

Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods correspond to the ordered ones and if the price of the thing to be returned does not exceed an amount of 40 euros or if you did not receive the consideration or a higher price of the thing at the time of the cancellation have made a contractually agreed partial payment. Otherwise, the return is free of charge. Items that cannot be sent as parcels will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

Exclusion of the Right of Withdrawal
The right of withdrawal does not exist for contracts

  • for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer,
  • for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded,
  • for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
  • for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery,
  • for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on fluctuations in the market over which the entrepreneur has no influence,
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery
  • for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

News

Luckily we were able to buy some new oak wood! Its high quality is perfect for the use in our Näpfle. Now we are doing our best to bring out new ones as soon as possible in our store as well as our online shop.

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